Frequently Asked Questions

Q : Why is PTS incorporated and have its main office in Puerto Rico?
A : This is where the cargo is ultimately controlled and where the "action" is. The cargo unloads here and is utilized on the island.

Q : In simple terms what service advantages does PTS offer?
A : Our employees are experienced, bi-lingual and empowered to make decisions on the spot. In today''''s market we understand the importance of responding and communicating promptly.

Q : PTS offers service via 4 Ocean carriers and many inland carriers in the U.S. How does that benefit in terms of rates and costs?
A : We customize our fees , offering simple "ALL IN" per load quotes. We also can offer several different rates for the same move, depending on the Ocean carrier and mode of transportation our client want to utilize.

Q : What is all in pricing and rates?
A : We quote a lump sum , one charge rate. We pay in some cases more than 14 different costs depending on routing and service requested. We summarize our costs and fees into one rate and if needed can break down or separate if the customer prefers

Q : How many years and how much experience does PTS offer?
A : We have been in business since 90’s and collectively our employees in Puerto Rico have over 100 years of transportation and logistics experience.

Q : What is the market PTS is currently focused on and excels in?
A : Over dimensions and project cargoes is the largest portion of our business, However, the only in recent times our Less than truckload,

Q : Where do you find most of your new business?
A : From existing customers recommendations to other companies suggesting our service.

Q : What is the Mission statement of PTS?
A : We do not have a formal mission statement.  We prefer to have our service and track record represent our employs efforts and the company''''s performance.